For Member Inquiries

• (800) 678-9133
  TTY/TDD 711
• Between 10/1 and 3/31
  Sunday - Saturday: 8am – 8pm local
  For every time zone we service
  The department is closed for
  Thanksgiving Day and Christmas Day
• Between 4/1 and 9/30
  Monday – Friday: 5am – 8pm PST
  The department is closed for
  all ASH observed holidays
• American Specialty Health
  10221 Wateridge Circle
  San Diego, CA 92121

For Prospective Provider Inquiries

• (888) 511-2743
• M-F 8:00 a.m. – 5:00 p.m. PST
• American Specialty Health
  P.O. Box 509001
  San Diego, CA 92150-9001

For Provider Inquiries

• (800) 972-4226
• M-F 5:00 a.m. – 6:00 p.m. PST
• American Specialty Health
  P.O. Box 509001
  San Diego, CA 92150-9001

For Prospective Fitness Center Inquiries

• (877) 329-2746, option 5
• M-F 8:00 a.m. – 5:00 p.m. PST
• American Specialty Health Fitness, Inc.
  PO Box 509117
  San Diego, CA 92150-9117

For Fitness Center Inquiries

• (877) 329-2746
• M-F 5:00 a.m. – 6:00 p.m. PST
• fitness@ashn.com (Claims)
• American Specialty Health Fitness, Inc.
  PO Box 509117
  San Diego, CA 92150-9117

Regulatory Compliance

For any questions about privacy, please refer to the privacy statement or call the Privacy Hotline at (877) 427-4766.

We adhere to strict ethical standards of conduct. Should you suspect ethics violations involving our operations, you may report the issue by calling (866) 998-2746 or emailing EthicsandIntegrity@ashn.com.

To report issues of suspected fraud you may email us at antifraud@ashn.com or call us at (877) 427-4722.